If you are experiencing an outage Check the Status Board on 海角社区 Help (portal login required)

Tech Support for the Austin ISD Community

For technology support issues and questions related to account access, devices, software, and network, please use our new 海角社区 Help tile in the .

question mark in speech bubble

If you are not able to access your portal account, please contact us via our 海角社区 Help Desk:

  • Hours of Operation: 海角社区 Help Desk phone center hours are from 8 AM - 5 PM, Monday through Friday.
  •  
  • Families: 512-414-7328
  • Students: 512-414-4357
  • Staff: 512-414-8324
  • *from an Austin ISD phone dial ext. 48324